A study that looked at average Google Review ratings revealed Europe’s top five airports. Holidu’s survey reveals that a Turkish airport topped the list, while airports in Portugal and Greece were also in the top five.
The airport in Crete, on the other hand, was named Europe’s worst airport for catching a flight. Continue reading to see the complete ranking, in reverse order.
Europe’s top five Airports
No.5 – ZURICH, SWITZERLAND AIRPORT
According to a new study based upon Google reviews, the best and worst airports in Europe have been ranked. The study found that Zurich Airport is Europe’s fifth-best airport, with more than 80 shops.
The study found that Zurich Airport was Europe’s fifth best airport. It received a Google rating 4.3 out 5 based on 26,000 reviews.
The study noted that the airport had more than 80 shops, and the ‘largest assortment of Swiss chocolate in any airport in the World’.
No.4 VACLAV HAVEL AERPORT, CZECHIA
One traveller described Prague Airport’s (fourth-best) as a’stressless travel experience. According to the results of a study, Prague’s airport is rated fourth best in the world.
It has a Google rating of 4.3 based on over 26,000 reviews. One traveller, Alex Fomin, said that it provided a’stress free travel experience’.
No.3 – ATHENS INTERNATIONAL AIRPORT
According to one reviewer, Athens International Airport is ranked third best for its’smooth security process.’
Athens International Airport ranked third in Europe with a Google score of 4.3 based on 49,000 reviews. Reviewer Juan Flores described the security process as’smooth and effective’. Ivan Filipov described it as’very well organized, clean and logical.
No.2 – FRANCISCO DE SA CARNIERO AIRPORT PORTO
Francisco de Sa Carniero Airport (second best) has a 4.4 rating on Google. Porto’s airport was just a few points behind the top, ranking second. The study shows that it has a Google rating of 4.4, based on over 26,000 reviews.
Reviewer “Waner Tavares” said: “Porto Airport impresses me with its friendly staff, quick security and clean environment.”
No.1 ISTANBUL AIRPORT TURKEY
Istanbul Airport (first overall in terms of size) is a colossal airport and it is ‘exceptionally clean’ and well maintained.
According to the results of the study, Istanbul Airport ranked first with a rating 4.4 out of 5 stars based on over 100,000 Google reviews.
Google reviewer Highway Video stated: ‘The Airport is enormous, exceptionally cleaned and well maintained.
Europe’s five most dangerous Airports
No.5 – BRUSSELS-SOUTH CHARLEROI AIRPORT, BELGIUM
Google has given the Brussels-South Charleroi Airport a rating of 3.2 out of more than 19,000 reviews.
According to a study, Brussels-South Charleroi Airport ranks fifth in Europe for the worst airports.
Its Google rating is only 3.2, based on over 19,000 reviews. ‘Odin Von Helvoort,’ said: “Worst airport i have ever been in, charging money for the toilet. Even then, the toilets were dirty and broken.
No.4 BERLIN WILLY BRANDT INTERNATIONAL AIRPORT GERMANY
According to one reviewer, Berlin Willy-Brandt International Airport (4th worst) has an ‘overcrowded gate departure space’
The study found that Willy-Brandt International Airport, Berlin, is ranked fourth-worst airport in Europe. It received a 3.1 Google rating based on 34,000 reviews.
Reviewer “Francisco Parisio” said: “Luggage delivery took more than an hours, tiny elevators for exiting the gate and gate departing space is cramped.”
No.3 – MANCHESTER AIRPORT (UK)
Google has given Manchester Airport (third-worst) a rating of 3.1 out five. According to the study, Manchester Airport has a Google rating of 3.1 based on 27,000 reviews. The airport’s Terminal 3 was recently ranked as the worst airport in the UK by a Which? Travel survey.
Javier Ruiz is a Google reviewer who said: “The security is slow, chaotic, and slow when you leave and arrive.”
And ‘Kathryn Barrow said: Terminal 3’ is quite awful. There aren’t enough seats. There aren’t many shops. And there aren’t any seats at the gates.
Manchester Airport denies that the 27,000 Google reviews can be used to draw any solid conclusions.
A Manchester Airport spokesperson said: ‘Review websites often use unverified and unreliable data – something Google itself acknowledges – and paint a confusing picture for consumers and airports themselves in terms of understanding what they do well and what they can do better. That’s why we are part of Airports Council International’s independent benchmarking programme – which gathers data from airports all over the world based on in-the-moment passengers surveys.
‘It shows that between January this year and July, more than 80% of our passengers rated an airport experience as excellent, very good, or good.
YouGov produces well-sourced, representative data that rates Manchester the fourth-best UK airport.
No.2 – BORDEAUX MERIGNAC AIRPORT (FRANCE)
One reviewer described the experience they had at Bordeaux-Merignac Airport, (second worst), as ‘appalling and dissatisfactory.
Bordeaux’s Airport ranked second in the study. This was based on an average score of 2.8 out of 12,000 reviews on Google.
Google Reviews shows that a user named ‘Alice Fimpel” wrote: “My experience at this airport was appalling. The queue to check-in luggage was over one hour long and another hour after security.
No.1 HERAKLION AIRPORT, CRETE, GREECE
According to a visitor, Heraklion Airport was the worst airport in Crete. It was ‘lacking’ in cleanliness. The study found that Heraklion Airport, in Crete, was the worst airport of Europe. The study rated the airport with a Google rating of 2.6 based on 21,000 reviews.
Google reviewer Corentin Bouquelet’ wrote that the Heraklion Airport was quite small and didn’t appear well-maintained. The cleanliness of the airport is lacking, particularly in the limited sanitary facilities.
EUROPE’S BEST AND WORST FIVE AIRPORTS
Europe’s five most dangerous Airports
- Heraklion Airport, Crete, Greece
- Bordeaux-Merignac Airport, France
- Manchester Airport, UK
- Berlin Willy-Brandt International Airport in Germany
- Brussels-South Charleroi Airport, Belgium
Europe’s top five Airports
- Istanbul Airport, Turkey
- Francisco de Sa Carneiro Airport, Portugal
- Athens International Airport (Greece)
- Vaclav Havel Airport, Czechia
- Zurich Airport, Switzerland
